Fix Auto Folsom

Peggy Cleary a month ago

I have needed body work twice recently, one major and one fairly minor. Both times the office staff were friendly and helpful. Mark and Veronica made the whole experience painless, including connecting with State Farm insurance and Enterprise rental car for the vehicle I'd be using while my car was in the shop. The first time happened while a big convention was in town, so rental cars were in short supply. The two of them called several Enterprise locations trying to find me a car, and when none could be found, they moved the start date of the repair to a day when a rental was available. (The car was drivable). Then, they didn't have a repair appointment time available on that second date, but arranged one for me at another Fix location, AND HANDLED GETTING THE CAR TO AND FROM the other location. Both the shop and the office are the cleanest and quietest of any body shop I've ever seen.

Johanna Hoadley 4 months ago

Great job with car but also appreciated the partnership they had with Enterprise Auto to do pick up and drop off of rental at their location while the car is in the shop. They managed to source and manufacture parts for a 22 year old car quickly and easily.

Nancy Knop 6 months ago

My car is like new. The body work on my car was done quickly, returned to me ahead of schedule, and it is beautiful work. I am grateful for the attention and care my car received at Fix Auto Folsom, and also for the attention and care we received ourselves from the people at Fix Auto.

Kirk “kaptinkirk” Robarge 8 months ago

I feel very fortunate that State Farm directed us to Fix It Folsom for a repair. The service and repair were OUTSTANDING. I’ve dealt with one other body repair shop previously and FIX IT FOLSOM was head and shoulders above that experience. Mark took us through the work that needed to be done. He carefully inspected the damage and pointed out that the rear passenger door also needed to be replaced. I had glossed over that in my assessment. Once he pointed it out, it was clear to me he was the expert, not me. I would not hesitate to recommend Fix It Folsom to any person in need of body work for their car. The Fix It crew paid attention to detail and facilitated the pick up and return of our rental car. That was really nice of them. Fix It completed the repair in the timeframe the said it would take. Mark and his office mate were personable and competent. Qualities I value highly. The coffee in the office was good too. They deserve every star of the five star rating. I hope I don’t end up in the Fix It office again but if I am involved in another collision, that’s where I will head.

Klifford Rose Edited 8 months ago

Josh, Mark and Franco are a great team. My car was here last month for damage that was repaired to perfection. So when my car was damaged again only 2 weeks after getting it back, there was no question where I would take it. I also want to thank the paint and body guys that work behind the scenes and do such amazing work. Follow up, got my car back from the second event. Once again everything was flawless. Thank you to the entire team including those who may not get recognized often enough. Thank you to the body work, paint and detailed. Highly recommend.